Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Are you ready to lead sales at the start of something extraordinary?
The London Marriott Hotel Maida Vale is looking for a dynamic, energetic, and results-driven sales leader to take the reins and drive revenue, strategy, and growth across this iconic property.
Why Join Us?
This is more than a Director of Sales role-it's a chance to shape the future of one of London's most iconic hotels from the very beginning of its transformation. If you're a strategic, ambitious, and inspiring leader, this is your opportunity to make a lasting impact.
What Makes This Role Exceptional
A dynamic, high-performing environment - Perfect for someone who thrives on momentum, pace, and the thrill of exceeding expectations.
A platform for bold ideas - We want a Director of Sales who brings creativity, confidence, and a relentless drive to win.
A leadership role with real impact - You'll shape strategy, inspire a talented team, and elevate the hotel's presence across key markets.
Who We're Looking For
You're not just experienced - you're unstoppable!
You bring energy that motivates others, resilience that keeps you pushing forward, and a passion for building relationships that convert into long-term success. You're commercially sharp, strategically minded, and happiest when you're out in front, opening doors and closing deals.
If you're the kind of person who:
Thrives in fast-paced, high-profile environments
Loves the challenge of ambitious targets
Builds partnerships with confidence and charisma
Leads with purpose, positivity, and precision
Wants to represent a hotel that truly stands out
then this is the role that will elevate your career to the next level.
What do you get in return?
Personal coaching to support you in your day-to-day job and development and training opportunities.
£5 breakfast when staying in most of our European hotels.
50% discount on Food & Beverage when dining in the hotel.
Start with 25 holidays (Exclusive Bank Holidays).
Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world!
Complimentary staff uniform dry cleaning - we do like to make an impression.
Complimentary meals on duty.
What will you do?
Develop & Execute Sales Strategies
* Work with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
* Develop, implement and sustain a solicitation program focused on increasing business.
* Work with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
Maximizing Revenue
* Provide positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
* Recommend booking goals for sales team members.
Manage Sales Activities
* Approve space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
* Participate in sales calls with members of sales team to acquire new business and/or close on business.
* Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Analyze & Report Sales and Financial Data
* Analyze market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
* Assist Revenue Management with completing accurate six period projections.
Ensure Exceptional Customer Service
* Display leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
* Interact with guests to obtain feedback on product quality and service levels.
* Meet with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
* Execute and support the company's Customer Service Standards and property's Brand Standards.
* Gain understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Building Successful Relationships
* Develop and manage relationships with key stakeholders, both internal and external.
* Work collaboratively with off-property sales channels (e.g.,, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
* Work with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
* Attend customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
LONDON MARRIOTT MAIDA VALE
Surrounded by legendary attractions, London Marriott Hotel Maida Vale is a stylish fixture on the Northwest London cityscape. Here, we celebrate our uniqueness. We celebrate the dreamers who make their own mark, and with good reason.
We are effortlessly cool, situated just round the corner from the famous Abbey Road Studios, and our people are the heartbeat of our hotel. Turn new experiences into lasting memories at London Marriott Hotel Maida Vale.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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