Salary: £55,000 - 55,000 per year Requirements: DV Clearance required Experience with Storage Solutions (e.g. Dell Avamar & Data Domain) Knowledge of Public Key Technologies (e.g. Microsoft, Thales) Familiarity with Cloud Infrastructure Storage and VMware cloud technologies Proficiency in ITSM Tooling & Processes Server Administration experience (e.g. Microsoft Windows Server) Experience with Event Management Tooling Basic use of VMware vCenter Responsibilities: Carry out planned activities via a Change Management Process Monitor the system using Event Management tooling Respond to incidents via the Incident Process, including triaging and escalation Respond to escalations from 2nd Line support Conduct daily system checks Maintain and support the PKI solution, requiring travel to other sites several days a month Maintain and support backup and storage solutions, providing timely updates to the Operations Lead Carry out readiness assessments for new releases from the Engineering Team Produce and maintain documentation (e.g. Work Instructions, Patching Schedules) Technologies: Cloud Support ITSM VMware Windows More: We are a company dedicated to making the world more sustainable through innovation. We are currently seeking a 3rd Line Storage & PKI Support Engineer to join our small, dynamic team of 2nd and 3rd Line engineers in Basingstoke. This position offers a rotating shift schedule and includes various benefits such as 26 days of annual leave, pension contributions, life assurance, and employee perks. We believe in investing in our employees and providing opportunities for personal and professional growth. last updated 14 week of 2026