Business Analyst - 12 Months Fixed Term Contract, Surface Transportation Analytics
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Job Description
Have you ever seen a smile on someone’s face when a package from Amazon arrived only a day after ordering? Have you ever ordered a product on Amazon websites and wondered how you received it so quickly? Have you asked yourself how Amazon manages to deliver millions of packages across Europe?
We are seeking a passionate Data-driven Business Analyst to develop and deliver robust reporting and analytics for Amazon Transportation Services (ATS), including Air, Line-haul, and Sortation. You will be instrumental in shaping strategic initiatives by providing tools and insights that support decision-making and project execution.
This role offers an exciting challenge due to the growth of our business and the increasing complexity of our transportation network across Europe. The ideal candidate will have a keen eye for detail, proficiency in SQL/Python, and strong problem-solving skills for complex data and reporting challenges. Effective communication with regional and global teams is essential.
Key Responsibilities
* Collect, analyze, and coordinate quantitative data; create reports and dashboards to identify business improvements and cost reductions
* Conduct root cause analysis to uncover core issues and support business improvements
* Develop and implement policies, processes, and programs to enhance organizational performance and profitability
* Establish and maintain accurate operational and business metrics
* Communicate reporting and analysis findings to senior stakeholders
* Develop and maintain performance indicators at scale
* Collaborate with data source providers and technology teams to ensure data accuracy, automation, and timeliness
* Manage complex priorities and provide guidance during ambiguous or unexpected situations
Basic Qualifications
* Experience in tax, finance, or related analytical fields
* Proficiency in SQL and/or ETL processes
* Bachelor's degree or equivalent
* Experience in requirements gathering and deriving insights from data and metrics
* Experience in developing complex reports, including Excel VBA macros
Preferred Qualifications
* Experience with Tableau or similar visualization tools
* Experience working with large datasets
Additional Information
Amazon is an equal opportunity employer committed to diversity and inclusion. We prioritize your privacy and data security. For accommodations during the hiring process, visit this link.
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