1 day ago Be among the first 25 applicants
Direct message the job poster from Solent Mind
Contract: Permanent
Hours: 37 hours per week (flexibly across Mayfield opening days/times, may require some weekend working and out of business hours)
Salary: £35,145 to £39,765 per annum – Solent Mind Band E
Closing Date: Sunday 14 December 2025 (11.59pm)
Interview Date: Tour and Meet the team 5 January 2026 and Interviews 8 January 2026
About the role
The Centre Manager - Retail and Café Operations will drive commercial performance, manage staff and volunteers, ensuring profits contribute to and support our mental health and wellbeing initiatives.
You will be responsible for and oversee the Retail and Café operations at Mayfield Garden Centre and line manage the Horticulture, Retail, Gifting and Café Teams.
You will ensure both retail and café operations deliver excellent customer service and profitability, working closely with our Marketing Team to raise awareness, increase sales and encourage and convert new customers.
You will work closely with Mayfield’s wellbeing services to ensure alignment and that the Solent Mind ethos is at the forefront of all sales, events and activities.
You will be the lead for health and safety across the site.
Any offer for this role will be subject to an Enhanced Child barred Disclosure and Barring Service (DBS) check.
About you
You will have extensive experience and insights in the garden centre industry, in retail management and horticulture as well as experience managing café or food service operations.
You will need a strong commercial record of meeting sales targets that can be evidenced.
You will need to have knowledge of buying, stock control, understanding health and safety and food safety regulations.
You will have excellent communication skills, ability to provide key and timely content for marketing and line management experience.
We are looking for someone who is passionate about plants, people and mental health.
About us
Mayfield Garden Centre is a key part of Solent Mind’s commercial and wellbeing operations, situated within Mayfield Park, Weston. It provides a warm, friendly welcome to all visitors.
Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for workplace wellbeing index 2022/2023 and has signed up to be a mindful employer.
Additional Information
NOTE TO APPLICANTS – You will be asked about gaps in your employment and to provide proof of your right to work in the UK at interview. Unfortunately, we cannot sponsor this role as we do not hold a sponsorship licence. Any offer for this role will be subject to an Enhanced Child barred Disclosure and Barring Service (DBS) check and receiving your references.
We encourage applications from all communities we serve and actively welcome individuals who have lived or shared experience of mental health to apply for roles at Solent Mind. Appointments are based on merit.
Please note that we may close vacancies before the advertised closing date if we receive a sufficient number of applications. Therefore, we recommend submitting your application as early as possible.
#J-18808-Ljbffr