This role is for one of the biggest building services consultancies, they are currently looking for an experienced Cash Collections Assistant to join their growing team on a permanent basis to support the delivery of numerous projects all across the UK and internationally. This role is located in Worcester with an additional location of Birmingham.
Job Descriptions:
The main responsibilities for this role include:
- To assist in the collection of external customer debt.
- To inform and resolve any issues or disputes on external Customer accounts that may prevent payment.
- To build internal Customer relationships to assist in the Cash Collections role.
- To build external Customer relationships to assist in the collection of cash.
- To ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure.
- To maintain Customer account records to communicate previous actions taken.
- To demonstrate ability to meet the monthly cash target both individually and as a team.
- To advise our Client's Business Units of any potential issues or problems that may arise on external Customer accounts.