Department: Human Resources Reports To: People Services Manager Work Patterns: Monday to Friday 37 hours per week (12 month FTC) Job Purpose Summary: As a People Advisor, you will provide a proactive and professional customer service to all LLA stakeholders, being responsible for delivery of a full range of people resource services. Key Responsibilities and Accountabilities: Being the first point of contact for our employees, via email and phone. Assisting with the selection, recruitment and onboarding of employees. Assisting managers through the investigation, disciplinary and grievance processes. Advising employees on the employee benefits provided, e.g. healthcare, pension (non- financial advice), Employee Assistance Program, Occupational health and Absence reporting. Providing Employee Relations advice and working through minor to moderate cases across all departments, and shadowing complex cases with the HRBPs. Delivering inductions across LLA. Exploring opportunities for employee development. Assisting with the continuous improvement of HR systems and practices. Advising and assisting on issues relating to workplace relations and performance management. Providing advice and assistance on policies, procedures and legislation. Management of personal data and entry/updates on the relevant systems we operate. Knowledge, Skills & Experience Required: The ideal candidate would hold and have some experience and knowledge in the following: Demonstratable experience working within a Human Resources environment previously. Experience of working with databases and online systems. Proficient in Word and Excel. Good understanding of employment law and Human resources as a whole. CIPD qualification or equivalent – or working towards. Excellent attention to detail. Act with integrity and honestly and maintain confidentiality at all times.