LOCATION: M. CARTHUR GLEN - CHESHIRE OAKS
SHIFT PATTERN: 4 on 4 off, 42 hours per week
PAY RATE: £13.99 per hour
We are seeking a professional, reliable, and customer‑focused Security Officer to join our established security team at Cheshire Oaks Designer Outlet, the UK’s largest outdoor retail outlet, welcoming more than 8 million visitors each year. This is a dynamic and people‑focused role, ideal for individuals who thrive in a fast‑paced environment and take pride in maintaining a safe, welcoming, and secure atmosphere.
You will act as a highly visible presence across the centre, supporting retailers, visitors, and stakeholders while upholding the highest standards of safety, security, and customer service.
Role Responsibilities
* As a Security Officer, you will be responsible for safeguarding people, property, and assets while delivering a professional and approachable service at all times. Duties include, but are not limited to:
* Controlling access and egress points in line with site procedures
* Maintaining a safe and secure shopping environment through regular patrols and checks
* Delivering a consistently high level of customer service to visitors, tenants, and stakeholders
* Responding effectively to incidents, including medical situations, theft, lost or vulnerable persons, and public safety concerns
* Acting in accordance with all Standard Operating Procedures (SOPs) and safety protocols
* Providing a visible security presence across the centre to deter crime and support smooth operations
* Working collaboratively as part of a large on‑site security team to ensure effective communication and operational efficiency
Candidate Requirements
* To be successful in this role, candidates must demonstrate professionalism, adaptability, and a strong commitment to safety and service excellence. Essential requirements include:
* A valid SIA Licence
* A flexible and adaptable approach to working hours, including weekends and event days
* A smart, professional appearance with a confident and approachable manner
* Excellent verbal and written communication skills, with the ability to liaise effectively with the public, retailers, contractors, and colleagues
* Confidence in managing incidents calmly and professionally
* A strong team ethic, with the ability to work independently when required
* Good physical fitness, as the role involves regular foot patrols and can be physically demanding
* Willingness to undertake additional training, including First Aid and CCTV, if not already qualified
* UK Driving Licence with access to your own vehicle
We’re proud to offer a great range of benefits including:
* 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
* Mental Health support and Life Event Counseling
* Get Fit Programme
* Financial and legal support
* Cycle to work scheme
* Access Perks at Work, our innovative employee app where you can find:
o Perks: discounts, gift cards, cashback, and exclusive offers
o Life: Search for resources and tools on topics ranging from family and life to health, money and work
o Support: Online chat or telephone service for urgent support in a crisis
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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