Supervisor
Salary: £27,700 per annum – 40 hours per week
Location: Reading Services, M4 motorway, Burghfield, Reading RG30 3UQ
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King’s world‑famous flame‑grilled menu and exceptional customer service as we transform the UK’s rest stop experience.
Benefits
* Annual bonus up to £3,445 per annum
* Up to 60% colleague discount for you, family and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
* Enhanced benefits, including pension, sick pay, maternity, paternity and life assurance
* Fabulous development opportunities including funded qualifications leading to the next step in the management team
Responsibilities
* Lead your teams to achieve and deliver excellent brand standards and customer service
* Maximise profit by driving sales and controlling costs
* Process stock counts and orders
* Partner with the Store Manager in setting targets for the team to achieve
* Spend time with team members to provide coaching and feedback, identify training needs where needed
* Take ownership of customer feedback, responding appropriately in a timely manner
* Support the team with preparing food and refreshments
Qualifications
* Previous experience of leading or supervising a team highly desirable
* Passion for delivering a memorable customer experience
* Great communication skills and be comfortable making decisions
* Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager aspiring to grow into management, or a team member, customer service assistant or crew member looking for the next step. We want to hear from you!
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure you can access the site before applying.
We offer flexible working arrangements, including full or part time hours, and we can compress or use a fixed shift pattern to support your work/life balance.
Apply today! Internally this role is called Team Leader.
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