At Neptune, thoughtful design sits at the very heart of what we do. Every home we help shape begins with a conversation, a collaboration, and a shared ambition to create something beautifully considered. Our Designers play a vital role in bringing those moments to life-translating ideas, needs and dreams into beautiful but functional kitchens and other rooms in the house, that are uniquely personal.
Increase your chances of an interview by reading the following overview of this role before making an application.
We're now looking for a Designer to join our store team: someone who is as passionate about people as they are about kitchen and home design, and who finds joy in the detail, the craft, and the journey from first sketch to final installation.
What You'll Be Doing:
You'll welcome customers, listen carefully to their needs, and shape clear design briefs. Through in-store consultations and home visits, you'll build a deep understanding of their lifestyle and aspirations before creating sketches, mood boards, sample boards, floorplans, costings and full presentation packs. Y
You'll conduct site visits, keep customers and your Store Leader updated throughout the process, and maintain an inspiring design portfolio in store.
Project management will also be a key part of your role. You'll use our in house systems to manage timelines, documents and payments with accuracy.
Working closely with retail colleagues and our installation team, you'll ensure every project runs smoothly, support installation days where needed, participate in weekly design meetings, and help with keyholder responsibilities an support our shop floor team and store presentation
Ongoing training, designer days and product sessions will form part of your continuous development.
You'll also be proactive about your own learning and support the wider store team's understanding of architectural plans, bespoke drawings and presentation boards, helping to build design confidence across the team.
Who You Are
You'll bring a design-related qualification, previous experience in kitchen design and home design and confidence with AutoCAD experience. Strong Microsoft Office skills, excellent organisation, attention to detail and a commitment to outstanding customer service are essential. You'll be a warm, engaging communicator-comfortable guiding customers, collaborating with colleagues, and working in a busy, fast-paced environment. A full driving licence and the ability to travel to customer homes are required. Our stores are open 7 days a week so you'll be flexible to work over the weekends and during the week too, on a rota basis.
Above all, you're creative, proactive, supportive and grounded in a genuine enthusiasm for continuous improvement and the Neptune brand.
Why Neptune?
Joining Neptune means joining a community of thoughtful, skilled, design-loving people. You'll work with beautiful products, be part of meaningful projects, and help customers create homes that feel truly personal. And you'll do it with the support of a brand built on craftsmanship, honesty and timeless style. In return we offer competitive salaries and a great range of benefits. If this feels like the right next chapter for you, we'd love to hear from you.
What Benefits we can offer you
At Neptune, we value our employees for always going above and beyond; we reward them by offering more than just a competitive salary:
Generous Holiday Allowance
Life Assurance
Enhanced maternity and paternity leave
Cycle to work scheme
Generous new item and outlet discounts
Competitive salary
Perkbox: Wellbeing Hub and Retail Discounts Portal
Your birthday day off
Day off if you become a Grandparent
A week off to celebrate a life event
Refer a friend scheme
Long service holiday allowance increase
Training Workshops
We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for our kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.
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