Join us as an In-Room Dining Waiter at 45 Park Lane, recognised
as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025
and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We
continually strive to build and nurture a culture where inclusiveness is part
of our DNA, reflected in our values of passion, personality, respect, working
together, and creativity. We believe that a variety of perspectives enriches
our culture and drives our success.
We care about your career and are known for having the absolute best
people in the industry. When you join us as a In-Room Dining Waiter you start a unique opportunity to become
celebrated as the very best in your field. You'll learn not only from your
fellow Legends, but also through our award-winning learning academy, so that
you can achieve the highest standards of craft, service, and leadership and
become a legend in your own story.
What you’ll do
As an In-Room Dining Waiter, you'll love what you do and take pride in delighting our guests:
* You will be responsible for delivering 5-star service, taking pride in everything you are doing while looking after all of our guests needs. An important part of this is to get to know and most importantly to understand our new guests as well as our regular guests. All this is to ensure our guests receives nothing but the best experience.
* Sometimes our guests have special requests involving purchasing specific food or beverage items, serving off menu requests, pre-ordering meals or placing additional fridges in the rooms. Most of these requests are fulfilled by the In In Room Dining Waiters with the support of the management team.
The items shared are the essence of a day in the life of an In-Room Dining Waiter, but we’ll make sure you are provided with specifics on how we care for our hotel.
The operational hours of work are shift-based and may be subjected to change.
What you’ll bring
Essential Skills and Experience
* Experience in room service, luxury restaurant, or hospitality guest service.
* Strong attention to detail, with a passion for presentation and personalisation.
* Calm and composed under pressure, with a natural ability to anticipate guest needs.
* High standard of personal grooming and professionalism.
* Fluent in English, with confident and courteous communication skills.
Preferred Skills and Experiences
* Knowledge of food and beverage service standards, particularly within a five-star or boutique hotel setting.
* Familiarity with luxury guest expectations and the discretion required for high-profile clientele.
* Understanding of dietary requirements, menu items, and how to make recommendations or adjustments to suit guest needs.
What you'll get
* Complimentary
Stays: Enjoy complimentary stays with breakfast at
Dorchester Collection Hotels every year.
* Discounts out
hotels, Benefit from discounts at various high street and online shops
* Employee
Perks: Enrol from day 1 into the Royal London Private
Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and
Eye care vouchers.
* Training
and Development: Advance in your career by accessing various
apprenticeships from Level 2 to Hospitality Degree Level 5. We partner
with outstanding nationally recognised Apprenticeship providers.
* Social
Events: Participate in vibrant social events, including
a summer party, winter ball, pub quizzes, and cultural and milestone
recognition celebrations.
* Referral
Bonus: Earn a £1000 bonus when you recommend a friend.
* Well-being
Support: Access immediate well-being advice because we
care about our employees.
We celebrate diversity and are committed to creating
an inclusive environment for all employees and applicants. If you need us to do
anything to support you during the recruitment process (such as
adjustments to how you apply, alternative formats of information, or
adjustments to the assessment process itself), please do call People &
Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that
we can discuss how we can support you through this process.