Job Description
Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self‑Assessment (MCA), also known as Risk & Control Self‑Assessment (RCSA), and the execution of control activities to improve the identification and remediation of significant control issues and operational risk events in a timely manner.
Within the MCA Compliance Risk team, this involves establishing and maintaining frameworks for mapping various regulatory publications, ensuring accurate control linkages for legal entities and countries, and implementing robust monitoring mechanisms for regulatory coverage changes. The role demands a proactive approach to managing regulatory risks and ensuring compliance within the MCA infrastructure.
Responsibilities
* Manage, oversee, maintain, and be accountable for the regulation mapping of Tier 1, 2, and NA publications within the MCA environment, including owning the engagement model with all Tier 1 Regulation Leads across all businesses and functions globally as well as their ICRM counterparts.
* Provide thought leadership on the ongoing evolution of regulatory mapping framework and approach and manage practical implementation of any agreed changes working in close collaboration with executive ICRM and ORM leadership.
* Employ a comprehensive risk‑based approach to strategically prioritise regulatory mapping efforts, optimise resource allocation, and drive significant efficiencies in both process execution and control implementation within the MCA framework, ensuring focus on areas of highest risk and impact.
* Provide oversight and governance of the implementation of MCA standards and procedures in relation to regulatory mapping, including oversight of compliance with agreed SLAs and expectations across all businesses and functions globally.
* Manage, oversee, and evolve the links between MCA and specific Legal Entity or Country regulatory requirements, in partnership with senior executives in ICRM and International, to enable appropriate and relevant capture of control mappings where Key Controls are required.
* Oversee the execution of regulatory mapping control activities in support of Managers Control Self‑Assessment (MCA) program, also known as Risk & Control Self‑Assessment (RCSA).
* Lead a team of professionals to drive strategic objectives and actions of the Controls teams in relation to Regulatory Mapping and integration in MCA for all Businesses and Functions globally.
* Lead the identification, analysis, and assessment of potential risks in relation to compliance with Tier 1 and Tier 2 regulations, ensuring prompt identification and remediation of significant control issues and operational events.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of teams and creating accountability with those who fail to maintain these standards.
Qualifications
* Significant experience in operational and compliance risk management, compliance, audit, or other control‑related functions in the financial services industry.
* Deep understanding of compliance laws, rules, regulations, and best practices, specifically related to regulatory mapping and control frameworks.
* Proven track record in driving efficiencies and leveraging technology, including Artificial Intelligence (AI), to optimise processes and enhance operational effectiveness.
* Deep understanding of Citi’s Policies, Standards, and Procedures, and their application within a regulatory context.
* Ability to identify, measure, and manage key regulatory risks and controls effectively.
* Demonstrate exceptional leadership, decision‑making, and problem‑solving skills, particularly in complex regulatory environments.
* Excellent analytical skills to evaluate complex risk and control activities and processes related to regulatory compliance.
* Ability to deliver compelling presentations and influence executive audiences on regulatory strategy and compliance.
* Strong sense of accountability and ownership, with strong results orientation, in managing regulatory programmes.
* Excellent communication skills; ability to engage and inspire across diverse stakeholder groups.
* Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Education
Bachelor’s/University degree; Master’s degree preferred.
Equal Employment Opportunity
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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