About the role
We are looking for an Assistant Manager to work in our Burger King Restaurant. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team is in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving key targets such as add-on sales or promotions.
This is an operational guest-facing role, and all non-guest-facing tasks and activities will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 5-day working week over 7 days, so flexibility is very important. Working on our fantastic adult breaks means some shifts will go late into the night, including 4am finishes. As with all roles at Butlin’s, no day will be the same; you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced leader from within an F&B environment who can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience. You should have previous experience leading within a busy restaurant, bar, or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate, and engage your team, even during periods of high demand, is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver outstanding results for our teams and guests every day.
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