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Front office supervisor

Birmingham (West Midlands)
Office supervisor
Posted: 2h ago
Offer description

EOE/AA/Disabled/Veterans Check-in into a world of opportunities WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Hourly rate of £10.70 Free, healthy and high quality meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https\://cr.hilton.com ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts\: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Guest Experience Day\: 1 night stay with breakfast and dinner Modern and inclusive Team Member’s areas You will join the Front Office team, working in the Reception area of the hotel. You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues. Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you! WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! H ospitality I ntegrity L eadership T eamwork O wnership N ow Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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