Overview
Join the Energy at Freedom Leisure - Do Good Feel Good! At Freedom Leisure, we're all about positive vibes, great people, and making a real impact. We run leisure and cultural facilities, gyms, and swimming pools, but at the heart of it all, it's our people who make the difference. As one of the UK's leading charitable leisure trusts, we aim to Improve Lives Through Leisure by helping communities live healthier, happier lives and making our centres welcoming, inclusive, and accessible to everyone. We strive to deliver amazing customer service with a smile every day and create spaces where people feel at home, supported, and inspired.
If you're passionate about helping others and love creating great experiences, you'll feel right at home with us. You don't need to be an expert to get started — we'll give you all the training and support you need. With over 130 centres across England and Wales, there's room to grow. Many of our team have built rewarding careers helping customers day-to-day and making people feel good. We are a workplace where everyone is welcome, valued, and supported to thrive.
In the role of Duty Manager, you will be key to supporting our objectives and ensuring our centres are welcoming, clean, and safe by managing and supporting the team to undertake their roles. A full training programme will be provided and for those who wish to progress, we will work with you to develop a career path with us.
Hours: 37 hours per week, Monday – Sunday (rota basis)
Requirements
* RLSS National Pool Lifeguard Qualification (training will be given to gain qualification)
* DBS Check
* To actively manage and develop and motivate a team of operational staff
* To be responsible for the day to day duty management and running of the leisure centre to the highest standard
* To contribute to and understand the business and budgetary performance of the centre
* To be a proactive member of the leisure centre team
* A passion for the industry demonstrated through continuous professional development
* Experience of problem solving, customer service and staff management
* Experience working in a Duty Management or similar role
* To be able to work flexibly with a level of autonomy and decision making confidence
* Able to think on your feet and respond to variable demands
Benefits
* My Staff Shop, our staff benefit scheme, offers discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and daily spending
* Discounted Staff membership (including family members)
* Incremental holidays
* Employee Assistance Programme - 24/7 confidential counselling
* Company pension
* Various insurance and saving schemes
* Financial advice
* Cycle-to-work and Car Leasing schemes (salaried staff only)
* Fully funded training and career progression opportunities in a team environment
Closing date: 19th August 2025
Salary: up to £24,134 per annum
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