We are seeking a friendly, organized professional to provide administrative support to clinicians in our offices in Ashford and Canterbury.
Responsibilities
* Provide efficient, high‑quality administrative support to keep services running smoothly.
* Serve as a confident, warm, and professional point of contact for patients.
* Maintain quality control over paperwork, scheduling, and admin tasks to the highest standards.
* Liaise with other internal departments.
* Photocopying and preparation of documents and correspondence from digital dictation or notes.
* Print information in spreadsheet or report format as required.
* Process confidential information.
* Laminating posters or reports and binding as appropriate.
* Book appointments.
* Arrange and minute meetings.
Qualifications
* GCSE in Maths and English or equivalent, plus NVQ Level 2 / RSA2 or equivalent.
* Experience with MS Office (Outlook, Excel, Word).
* Previous audio‑typing experience is a bonus.
* Ability to stay calm and professional at all times, putting patients’ needs first.
Kent and Medway Mental Health NHS Trust is rated ‘Good’ by the Care Quality Commission (CQC) and serves the mental health and wellbeing of people across Kent and Medway.
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