Head of internal communications

London 📍 | hybrid 3 days a week | competitive salary +30% bonus | car allowance


at wagamama, food is life 🥢 and we’re here to make every bite count. with over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. it’s all about good food, good vibes, and good company 🍜🔥


were looking for a head of internal communications to join us on our journey 🌱 ready to dive in and stir things up?


what we need |

an experienced communications leader, who is passionate about engaging with audiences to lead + shape our internal communication strategy, ensuring that communications within wagamama flow effectively, align to the 3-year plan and contribute to a positive and informed workplace culture

you will communicate strategic initiatives, changes and goals clearly and consistently, whilst partnering closely with executive leadership, operations, the people team, and department heads, to ensure timely and transparent messaging across all levels of the organisation


what you’ll do |

* set + develop + lead the internal communications strategy
* drive internal communication initiatives to engage team members at all levels
* produce high quality + engaging content across various platforms
* craft compelling executive communications including company wide announcements + major initiatives
* manage internal communication channels + tailor messaging for diverse audiences across multiple platforms
* support change management through thoughtful, empathetic + dynamic communication planning
* ensure internal messages are consistent with brand tone of voice
* storytelling expertise with a talent of crafting compelling content
* support planning of any events + internal celebrations


what you’ll need |

* proven track record of developing + leading + implementing a communication strategy
* exceptional written + verbal communication skills
* strong organisational skills, with the ability to co-ordinate and support various initiatives and workstreams
* experience of delivering change communication in a complex organisation at pace
* creative to keep internal communication engaging not just informative


who you’ll be working with |

* executive director - operations
* people + culture director
* director of change
* marketing director


what’s in it for you |

* competitive salary + 30% bonus potential + car allowance
* flexible hybrid working (with option to work + eat from one of our restaurants!)
* modern offices + culture to be proud of
* £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
* private healthcare
* 3% pension contribution
* 25 days holiday plus bank holidays — plenty of time to relax and recharge
* + further discounts across retail, hospitality & leisure — perks that make life sweeter
* Supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents


nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs