D365SupportEngineer|Salaryupto£40K|FullyRemotebutwithUKsitetravelweekly
We'rehiringaD365SupportEngineertodeliverfirstandsecond-linesupportacrossMicrosoftDynamics365(Sales,CustomerService,FieldService).You'llhandleday-to daytroubleshooting,supportnewuseronboarding,andcontributemorewidelywithmigrationactivity.
ThisisaremoteUK-basedrole,withregularsitevisits(fullyexpensed)andplentyofopportunitytogrowyourexpertiseinapurpose-drivenD365teamandtech-forwardorganisation.
WhatYoullDo:
* ProvideresponsiveD3651stand2ndlinesupporttoendusers
* Resolveaccess,config,dataandworkflowissues
* Manageticketsthroughtoresolution
* SupportD365migrationsanduseradoption
* Spotrecurringissuesandsuggestimprovements
* ScopetogetinvolvedwithPowerPlatformactivities(Apps/Flows/Automation)
WhatYoullNeed:
* PriorD365experienceinasupportsetting. SuperUserorJuniorProductSpecialist/FunctionalConsultantalsoconsidered. ExposuretotheCEmoduleswillbeessential(CustomerService/Sales/FieldService)
* Confidenttroubleshootingandclearcommunicationskills.
* AdvantageouswouldbesomeMicrosoftcertifications,exposuretoPowerPlatformorAzure.
* Friendly,organised,proactive,andeagertolearn.
* Abletocopeinafast-pacedsetting.
Applynowandbepartofthisforward-thinkingteam.
Kinetechisactingasarecruiterinrelationtothisvacancy. Seeourwebsiteformoreinfoonhowwehandleyourdata.
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