Overview
Are you an experienced HR Manager with a passion for transformation and operational excellence? Do you have experience of strategic HR projects and the ability to assess and improve ways of working?
Would you like to work for a not-for-profit organisation that truly changes people's lives? If so, this HR Operations and Projects Lead role could be just for you.
As well as a salary of 50,376, this role offers hybrid working, flexi-time, and benefits including 26 days holiday plus bank holidays, a health and wellbeing programme, discounts, free parking, a pension scheme, and regular company events.
Responsibilities
Working at the heart of the People function, you will ensure the quality, consistency, and effectiveness of HR and recruitment delivery across the organisation. This is a pivotal role combining operational oversight with strategic project delivery, acting as the link between the HR Director and the wider People Team.
* Providing day‑to‑day oversight of HR and recruitment operations
* Acting as a central coordination point between strategy and delivery
* Assisting the People Director with strategic HR and workforce projects
* Implementing and embedding HR Service Level Agreements (SLAs)
* Quality assuring outputs such as employee relations casework, letters, and HR processes
* Ensuring compliance with Right to Work and employment legislation
* Monitoring delivery against timelines and escalating risks where required
* Supporting and developing HR and recruitment team capability
* Ensuring consistency in HR advice and adherence to processes
* Supporting key initiatives including workforce planning, pay frameworks, and retention improvements, and leading on sponsorship compliance – acting as the main point of contact, managing Home Office liaison, and ensuring ongoing compliance requirements are met
Qualifications
We would LOVE to hear from you if you have the following skills and experience:
* Proven experience in an HR Manager role, including delivery of strategic HR projects
* Strong HR generalist knowledge and understanding of employment legislation and Right to Work
* Experience implementing and embedding processes, compliance frameworks, or governance (e.g. SLAs)
* Knowledge or experience of sponsorship and compliance
* Experience in quality assurance, audit, or compliance‑focused environments
* Excellent attention to detail with the ability to review and quality assure work
* Process‑driven with a highly organised and analytical approach
* Confident communicator with strong stakeholder management skills
* Strong IT skills and experience with HR systems
Benefits
* Salary of 50,376 per annum
* 26 days holiday plus bank holidays
* Flexi‑time
* Hybrid working
* Company events
* Employee discount scheme
* Free onsite parking
* Health & wellbeing programme
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