Outreach Housing Support Worker
Salary Banding: £28,050.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract until 15th November 2026
Hours: Full Time, 37 Hours Per Week
Location: Welwyn Garden City / Hatfield, Hertfordshire - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
How will you make a difference?
Yu will deliver a high-quality housing advice service to all young people, aged 18-24yrs, who require housing advice & confirmation of their realistic housing options working closely with colleagues and partners to ensure the effective engagement of young people who could be in crisis to prevent current or repeat homelessness.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
* A supportive, knowledgeable team and organisation
* 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
* An additional annual leave day on your Birthday
* Holiday Purchase Scheme
* Access to Blue Light discount card
* People's Pension Plan contribution
* Group Life Insurance plan
* Opportunities for personal and career development
* Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
* Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What can you bring to the team?
* Candidates Must have a full clean driving license and use of own vehicle for business purposes
* Able to demonstrate an understanding of the problems facing homeless young people.
* Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
* General administrative skills (filling, record keeping and computer literacy)
* Ability to work effectively with a full and varied workload with conflicting deadlines.
* Excellent understanding of confidentially with strict professional boundaries and personal integrity
* Excellent planning, organisational & time management skills
* An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
* Have a flexible working approach to the needs of the service users.
* IT literacy including excel, word, teams and outlook
* Highly motivated with the ability to work using your own initiative and as part of a team
* Excellent interpersonal skills with the ability to build positive professional relationships.
* Ability to communicate clearly both verbally and in writing
* Willingness to work flexibly where required.
* A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV. If you require any adjustments to support your application please let us know and we will be happy to help where we can. Closing Date 13th October 2025.
To apply please go to our website and click the link for Outreach Housing Support Worker
Recruitment morning will be held on 22nd October 2025 and if successful there will be a personal interview stage held on a date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.