CRM Manager
Retention | Ecommerce | Klaviyo | LTV
£40,000 - £50,000
Manchester
I'm partnering with one of Manchester's most exciting direct to consumer successes. It has exploded on to the scene by tapping in to different sub-cultures, selling products that resonate with its core customer.
As a CRM marketer it is a bit of a dream to work for a business that nurtures its brand, and garners a quasi fanatical following by tuning in to its customer base.
The role:
* Manage strategy for retention
* Drive customer LTV, and repeat rate by driving brand engagement
* Manage multi-channel communications across email, SMS, push and more
* Help define customer segments, and tailor a strategy that hits the right inbox with the right message at the right time
* Tap in to your inner entrepreneur and experiment, fail fast, and innovate
The person
* 3+ years' in CRM
* Experience driving retention