A well-established law firm located just a short walk from the beach is currently seeking a Residential Property Assistant to join its busy and friendly team. This position is ideal for a proactive and organised individual who enjoys working in a fast-paced legal environment and is looking to progress their career in residential conveyancing.
The firm is ideally looking to recruit for a full-time role; however, part-time hours will be considered for the right candidate.
Benefits
* Annual leave – 4 weeks (20 days) paid annual leave. Entitlement increases after 5 years of continuous service.
* Pension Scheme – Automatic enrolment into the company pension scheme in line with statutory requirements.
* Staff outings approximately 3 times per year a chance to relax and socialise as a team.
The Residential Property Assistant will support the property team in the smooth progression of files from instruction through to completion. This role offers an excellent opportunity to join a supportive firm that values development and career progression.
Job Description
The Residential Property Assistant supports the fee earner in managing residential conveyancing transactions.
* Handles administrative and legal support for sales, purchases, and re-mortgages of leasehold and freehold properties.
* The Residential Property Assistant uses initiative and self-management to progress files within their role and responsibility.
* Maintains strict confidentiality and professionalism at all times.
* Communicates with clients, estate agents, and solicitors in person, over the phone, or via email.
* Ensures effective file management and accurate documentation.
* Attends to clients, taking instructions and resolving queries promptly and professionally.
* Uses case management software to prepare legal correspondence and documents.
* Builds and maintains strong relationships with clients and introducers.
* Manages workload independently while maintaining quality and productivity standards.
* Prepares and dispatches outgoing mail and legal paperwork.
* Returns telephone calls within 2 hours or before close of business.
* Takes proactive steps to progress files within the limits of the Residential Property Assistant role.
* Follows all firm policies, procedures, and compliance requirements.
* Ensures excellent client and introducer service at all times.
Key Responsibilities
* Link post with the correct client file.
* Scan and digitally record all incoming mail.
* Log all phone calls and emails on the system.
* Verify client identification in line with anti-money laundering procedures.
* Return client phone calls within required timeframe.
* Produce contract documentation following firm protocols.
* Order searches and manage incoming results.
* Handle exchange of contracts and related correspondence.
* Set up files for completion and manage the completion process.
* Manage all post-completion tasks and file closure activities.
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