Overview
Retail - Luton
Contract: Full time
Salary: £14.35
This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or perch for a quick break. It’s simple, stylish, and full of feel-good moments.
Role summary
As a team member, you’ll be the friendly face welcoming guests, serving up fresh doughnuts and drinks, and keeping the store looking great and running smoothly. This role includes lone working, so you’ll need to feel confident handling the store independently. Applicants must be 18 or over.
We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time.
What you’ll be doing
* Run the shift front and center with customers, serving up smiles and doughnuts, boosting sales, and keeping everything safe, clean, and on point.
* Lead the team on shift, guide and develop teammates, work the till, serve hot and cold drinks, box treats, and make the display cabinet look appealing.
* Perform behind-the-scenes tasks such as stock checks, weekly wrap-ups, team recruitment, and ensuring team morale remains high. When the manager is away, you’ll support operations on the floor.
What makes you a good fit
* Experience running the floor or willingness to step into that role.
* People-first, customer-obsessed, and focused on creating a positive atmosphere.
* Team player with ownership mindset and the ability to make things happen.
* Full availability and flexibility on weekends and weekdays.
* Energetic, reliable, with a strong work ethic and eagerness to learn.
Benefits
* Hourly pay, paid directly into your account every two weeks.
* Solid contracts with no zero-hour surprises; holiday pay and pension/life assurance where eligible.
* Full training and opportunities for career growth.
* Perks on perks: free doughnut on shift, hot drinks, 50% discount on Krispy Kreme retail items, Treat Box brand discounts, and access to WeCare (24/7 GP, mental health support, fitness plans, and legal/financial advice).
* Uniform provided (Krispy Kreme tee and cap); bring your own jeans or trousers and non-slip shoes.
About Krispy Kreme
We embrace diversity and foster a culture built on leadership, responsibility, and community. Our doughnuts are handmade and delivered fresh daily by our team members. We are committed to reducing environmental impact and promoting sustainability.
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