Position Overview
We’re always looking to connect with talented Employment Advisers who are driven to help individuals overcome barriers and move into meaningful, sustainable work.
By registering your interest you’ll be among the first to hear about upcoming opportunities across our key locations and join a purpose‑driven organisation where your skills can make a real impact.
Location and Working Pattern
This is an office‑based role located in North Walsham. Working hours are 37 hours per week: Monday to Thursday 8:30 am – 5:00 pm, Friday 8:30 am – 4:30 pm.
Responsibilities
* Deliver exceptional customer experiences, ensuring every individual feels supported, engaged and motivated throughout their journey.
* Manage a caseload of customers, using tailored strategies to help them overcome barriers and progress into sustainable employment.
* Work towards and exceed performance targets (KPIs), maintaining a focus on outcomes and results.
* Conduct thorough assessments to understand each customer’s circumstances, goals and ambitions, shaping personalised support plans.
* Create and deliver tailored action plans, providing practical job search, interview preparation and employment support.
* Build strong employer and stakeholder relationships, using local labour market knowledge to source opportunities and match customers to the right roles.
* Actively participate in and promote Prevent and safeguarding of children, young people and vulnerable adults.
* Adhere to the company’s policies and procedures, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
* Undertake any other duties appropriate to the post as required.
Qualifications and Experience
* Foundational knowledge of self‑employment, with the confidence to offer initial guidance and signposting where needed.
* Confident IT skills, including experience using Microsoft Office and digital tools to support customers.
* Proven ability to thrive in a target‑driven environment, focusing on achieving and exceeding goals.
* Experience delivering high‑quality services, consistently meeting contractual requirements and quality standards.
* Strong understanding of the employability sector, with insight into effective approaches that support individuals into work.
* Knowledge of the recruitment landscape, with an appreciation of employer needs and hiring practices.
* Experience providing information, advice and guidance, with a passion for supporting people to make informed decisions and achieve their goals.
* Full UK driving licence, with flexibility to travel as required to support customers and meet business needs.
What We Offer
Competitive salary range of £26,500 to £29,545 per annum (dependent on experience).
* 25 days annual leave plus bank holidays and a birthday day off (option to buy additional days)
* 2 volunteer days
* Pension with 5% employee contribution and 5% employer contribution
* Healthcare cash plan, including 3 times salary life assurance
* Annual pay review
* Refer a friend scheme
* Free access to BenefitHub – an online portal with retail discounts, cycle‑to‑work scheme and additional voluntary benefits
Equal Opportunities
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We support the recruitment of ex‑offenders and will not discriminate in any way.
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