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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, you will be part of a passionate and inclusive global team with a caring and performance-driven culture. You will grow surrounded by supportive colleagues, with your results recognized and rewarded. Our benefits include:
* Extensive onboarding and training, plus companywide events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for successful candidate referrals.
WHAT YOU NEED IS:
Key qualities include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week, Monday to Friday. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse applicants, including those with no prior sales or construction experience. Success depends on teamwork and ability, regardless of background. Please apply for the role best suited to your skills, as the team will assign you accordingly.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes about 90 seconds. Successful candidates will complete an online assessment and a short pre-recorded video interview—please check your junk mail for these communications.
For support, contact [emailprotected]. The process involves three stages: an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses will be covered.
If no current roles fit, you'll be kept in our talent pool for future opportunities. We value all contributions and are an equal opportunity employer.
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