Overview
Network Security Engineer III - UK at HSBC. Rackspace Technology experience for context only.
Key Responsibilities
* Configure, troubleshoot, and take escalations for Firewalls & Load Balancers, Windows/Linux system administration, or Cloud Native Tooling
* Create documentation for support and operations tasks regarding the above tools
* Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively
* Solve engineering problems through ownership of level-appropriate customer requests and issues, seeing them through to resolution
* Design, schedule and coordinate maintenances
* Engineer and implement customized security solutions
* Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
* Collaborate and share knowledge with other Engineers and Administrators
* Mentor and train lower level Rackers
* Other incidental tasks related to the job, as necessary
Skills/Knowledge
* Required - working knowledge of NSX-T, Palo Alto, Cisco FirePower, F5
* Desirable - working knowledge of Fortigate, Azure, Cisco Nexus, Panaroma, ACI, Cloudflare
* At least ONE relevant networking certification e.g. CCNA/P
Critical Competencies
* Excellence: accountability, discipline, high performance, and a track record of results
* Customer-driven: prioritizes customer needs and satisfaction
* Expertise: deep understanding of customer needs with ongoing skill development
* Agility: adapts quickly to dynamic customer needs with innovative solutions
* Compassion: fosters trust within Rackspace and with external stakeholders
Career Level Summary
* Proven experience (7+ years) in Networking/Network Security
* In-depth conceptual and practical knowledge in the job discipline
* Solves complex problems; works independently; may lead projects
* May have accountability for ongoing activities or objectives
* Acts as a resource for less experienced colleagues
Employment type
* Full-time
Job function
* Information Technology
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