Overview
We're looking for a Product Integration Manager that will be responsible for efficiently implementing new products, services and digital assets with VWFS internal areas, Volkswagen Group Brands, Retailer Network and 3rd parties. This specialist role is responsible for the liaison between the department and its internal and external stakeholders to ensure that all products, services and digital assets are seamlessly integrated into VWFS systems and processes. The role also provides necessary project management support and ongoing support and maintenance for Product Owners in the delivery of new products, services and digital assets.
Responsibilities
* Responsible for supporting the delivery of VWFS products, services and digital assets and integrating them into the core VWFS systems and processes through the liaison with core functional areas of the business.
* Responsible for diagnosis and triage of any issues when the product, service or digital asset is live in the market.
* Work closely with the Product Owners to support the day to day management of activities.
* Work collaboratively with VWG Brands; internal stakeholders and the Retailer Network to create and manage integration roadmaps that prioritises all activities.
* Proactively work with colleagues from across the business in identifying integration impacts and efficiencies across multiple areas of the business and implement solutions to deliver great customer outcomes.
* Being the liaison between key retailer partners, brands and VWFS in relation to all product team activities.
* Support the effective and efficient delivery of new products and services by providing technical knowledge and expertise from VWFS' existing product portfolio, processes and systems.
* You'll be experienced with a good understanding of the automotive and financial sectors, understanding financial services business processes ideally.
Qualifications
* Demonstrate a thorough working knowledge of the automotive & financial sectors. Knowledge and experience of financial services business processes desirable.
* Thorough experience and proven ability to manage external suppliers and budgets.
* Relationship management skills with the ability to influence at all levels internally within the organisation and Brands.
* Supplier management experience including tangible evidence of supplier performance improvements.
* Business experience and commercial acumen essential.
* Ability to question and challenge business requirements whilst delivering effective and efficient solutions.
* Ability to motivate and engage audiences through compelling communications.
* Experience working in or with agile delivery methodologies (i.e Scrum, Kanban).
Benefits
* From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge, and other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions).
* Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover.
* We invest in our people and offer LinkedIn Learning via our Degreed platform, professional development programmes, mentoring schemes and reciprocal partnerships to build your skills and career.
About The Organisation
Why join VWFS UK? You’ll have the opportunity to make a difference through successful stakeholder management, working across the whole business and ultimately successfully delivering new products, services and digital assets, helping us to achieve our mission. Our mission is straightforward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Note
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us; we encourage all colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
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