Support residents from move-in to end of defects. Take ownership of coordinating defects activity, maintaining accurate data and keeping everything moving, while delivering a consistently positive and proactive service that makes a real difference to our customers experience.
Supporting residents. Driving coordination. Keeping things on track.
We are looking for an organised, proactive and customer-focused Aftercare Support Officer to play a key role in our New Homes Aftercare service. This is an important support role within the Development Directorate, where your coordination skills, attention to detail and commitment to residents as well as the team, will help ensure a smooth and positive aftercare experience. The role is hybrid with two days in our office in High Wycombe and some remote / home working. There will be some travel within our area of operation; Buckinghamshire and surrounds so you will need a driving licence and regular access you own vehicle.
Salary: £18,381 p/a for 20 hours p/w (full time equivalent £34,006 p/a)
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Are you looking to join a growing, values-led organisation with a clear social purpose?
At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.
Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can b...