Laboratory Instrumentation Specialist (Field-Based)
Cambridge Region
Ready to take your laboratory or technical career beyond the bench? CY Partners is supporting a leading life science organisation in the search for a Laboratory Instrumentation Specialist who enjoys working with scientific equipment, solving technical problems and supporting customers in real-world lab environments.
This is an excellent opportunity for someone with a strong laboratory or technical background who wants greater variety, autonomy and exposure to cutting-edge life science instrumentation without needing prior field service experience.
The Role
As a Laboratory Instrumentation Specialist, you’ll play a key role in supporting scientists by ensuring laboratory equipment is installed correctly, maintained to a high standard and performing reliably.
This is a field-based, customer facing position where no two days are the same and where your technical curiosity and practical mindset will be highly valued.
You’ll be involved in:
* Installation & commissioning
* Supporting the installation and commissioning of laboratory instrumentation, primarily water purification systems, across customer sites.
* Maintenance & servicing
* Carrying out planned servicing and preventative maintenance to maximise system uptime and reliability.
* Technical troubleshooting
* Diagnosing and resolving equipment issues using a logical, hands-on approach — with full training provided.
* Validation & calibration
* Supporting validation and calibration activities to ensure systems meet regulatory and customer requirements.
* Customer support & training
* Working directly with laboratory users, providing clear guidance, basic training and ongoing technical support.
* Regional travel
* A field-based role covering the Cambridge area, offering autonomy, variety and daily interaction with customers.
About You
You don’t need to have been a Field Service Engineer before. What matters most is your technical confidence and experience with laboratory equipment.
You’re likely to be a good fit if you have:
* An HNC (or equivalent) in an Engineering or Scientific discipline.
* Experience working in a laboratory environment, technical support role or engineering setting.
* Hands-on experience with laboratory instrumentation, equipment maintenance or troubleshooting.
* A practical, problem-solving mindset with attention to detail.
* Strong communication skills and a genuine customer-focused approach.
* The ability to work independently while remaining part of a wider team.
* Willingness to travel regionally as part of a field-based role.
Desirable (but not essential):
* Previous field based or service experience.
* Familiarity with validation, calibration or regulated lab environments.
Additional Requirements
* Based within 30 minutes of Cambridge
* Full UK driving licence
* Full right to work in the UK (sponsorship not available)
* Comfortable using CRM systems to log activity and identify opportunities for consumables, accessories or service support
What’s on Offer
You’ll be joining a company that genuinely values development, learning and long-term progression. Full technical training and structured onboarding will be provided, making this an ideal move for someone looking to step into a more autonomous, customer-facing technical role.
If you enjoy working with scientific equipment, supporting laboratory teams and solving practical problems, this role offers a clear and rewarding next step.
CY Partners is acting as an Employment Agency in connection with this vacancy.