Package Description:
The Role
Are you a registered Nurse or Paramedic with at least two years recent experience in primary care or Emergency Department settings? If so, we would love to hear from you.
As an NHS 111 Clinical Advisor with IC24, you will play a key role within the urgent care system, supporting patients when they need timely, safe and compassionate clinical advice.The role involves managing a wide range of presentations, from physical illness and injury to acute mental health concerns, safeguarding issues and emotional distress, where your assessment and decision-making will directly influence patient outcomes.
Following six months in post, hybrid working may be considered subject to individual performance and service requirements.
In this role, you will apply your clinical knowledge and communication skills to undertake complex phone-based triage, provide appropriate self-care advice or onward referral, and support call handlers during high-pressure situations to ensure patients receive the right care, first time.
As a Clinical Advisor, you will:
1. Undertake detailed clinical triage and risk assessment using approved systems
2. Provide clear, calm and evidence-based advice to patients and carers
3. Support call handlers during escalations and critical in...