Job Description:
We are seeking an Entry-level Call Centre Coordinator to join our growing team. This role is ideal for someone who is highly organised, enjoys working with people, and is looking to begin a career in customer service and marketing. As a Call Centre Coordinator, you will help manage day-to-day call centre activities, support customer interactions, and ensure smooth communication between clients and our marketing teams.
Key Responsibilities:
* Coordinate inbound and outbound call centre operations.
* Assist with scheduling and organising call centre activities.
* Support agents by providing guidance and resolving customer queries.
* Ensure accurate recording of customer interactions and feedback.
* Work closely with the marketing team to align call centre efforts with campaign goals.
* Maintain a professional and positive customer experience at all times.
Requirements:
* Strong organisational and communication skills.
* A proactive, adaptable, and problem-solving mindset.
* Ability to multitask and manage priorities in a fast-paced environment.
* Interest in customer service, sales, or marketing.
* No previous experience required – full training will be provided.
Why Join Us?
* Comprehensive training and mentorship to build your skills.
* Opportunities to grow within marketing, sales, and management roles.
* Supportive team culture with regular development opportunities.
* Be part of an innovative company that values fresh talent and creativity.
If you're ready to launch your career in marketing and customer service, apply now to become our next Entry-level Call Centre Coordinator
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work Location: In person