Overview
Application Support Engineer (SaaS, Citrix, Windows, SCCM, Autodesk, ITIL, VMWare) – £45-50k salary & Benefits. This is an exciting opportunity to join the business as Applications Engineer (6-month FTC) and be at the forefront of Information Technology within a defence-focused business.
This description reflects the role as provided, with responsibilities, qualifications, and benefits as listed.
About the Role
The successful applicant will join an experienced team, reporting to the IT Infrastructure Manager.
Responsibilities
* Application configuration, deployment and packaging within a Windows managed environment, inclusive of: engineering applications, Microsoft Office (and family of products), and other software and applications linked to business functionality.
* Application activities related to:
* Compliance – ensuring applications are kept up to date and security vulnerabilities are patched in a timely fashion.
* Delivering functionality improvements.
* Operating system configuration. Introducing in a controlled, project methodology: new services relating to applications and services; new applications and software to the environment; new Software as a Service (SaaS) solutions into the environment.
Qualifications
* Methodological approach to the introduction of new software, applications and services to the environment; project management experience and qualifications are beneficial.
* Strong administrator-level understanding of Windows 10 and Server 2016; experience with Windows registry and file system.
* Experience with Microsoft Group Policies and Active Directory scripting using tools such as PowerShell.
* Windows 10 support and patch management using WSUS, LANDesk (or equivalent desktop management tools).
* Experience in a Citrix 7.x environment.
* Knowledge and practical experience of application packaging, customization and deployment methodologies and toolsets.
* Application virtualization (App-V) on current Windows 10 with centralized management.
* Experience delivering engineering tools application support (Autodesk, Catia would be an advantage).
* Experience of Server management and knowledge of VMWare would be an advantage.
* Experience with Microsoft Office 2016, 2019 and above deployment and customization.
* Experience contributing to the development of deployment services, particularly relating to the development of technical methodologies, best practice, policies, procedures and documentation.
* Experience of systems management using iVanti or SCCM as the deployment infrastructure.
* Knowledge of ITSM/ITIL V3 reference model.
* Good diagnostic, troubleshooting and communication skills; ability to meet deadlines and follow a defined schedule; ability to advocate for change.
* Willingness to engage with the unknown and persistence.
Required Skills / Benefits
* 27 days holiday increasing with service up to 30 days (buy/sell option).
* Hybrid working: 3 days onsite & 2 days remote.
* Pension contributions up to 9%.
* Life assurance at 4x basic salary.
* Enhanced parental leave and pay.
* Access to industry-leading wellbeing resources and tools.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Information Technology
* Industries: Defense and Space Manufacturing and Aviation and Aerospace Component Manufacturing
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