Job Description
What's in it for you...
* Become part of a team that’s very passionate about creating great hospitality experiences.
* Competitive salary.
* 29 days holiday (including bank holidays), pension and life insurance.
* Food on us during your shift.
* Enjoy a free night at The Hoxton and a meal for two when you first start with us.
* Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
* Time off to volunteer with one of our partner charities.
* Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
* Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
* Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…
* Responsible for the cleaning and servicing of all public areas and back of house overnight, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
* Responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading areas.
* Responsible for reporting any maintenance defects in external areas, public areas and back of house through Knowcross.
* Ensure that all health & safety standards are adhered to and any breaches in standards or potential new hazards are reported to the Head Housekeeper.
* Ensure all cleaning materials and equipment are well maintained, handled correctly and to be fully aware of COSHH regulations.
* Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
* Ensure the highest levels of cleanliness throughout the hotel and support the housekeeping team.
* Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
* Assist in cleaning of any other areas of the hotel, as required.
What we’re looking for…
* Individuals. You’re looking for a place where you can be you; no clones in suits here.
* Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
* You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
* You’re not precious. We leave our egos at the door and help get things done.
* You’re up for doing things differently and trying (almost) everything once.
* If we got stuck in a lift together, we’d have a good time and share a few laughs.
* You want to be part of a team that works hard, supports each other, and has fun along the way.
* An eagle-eye for detail, you can spot a slip in standards from a mile away.
* Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
* You have the ability to build relationships with colleagues and guests.
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