Description
Key Responsibilities May Include:
1. Manage the product backlog, prioritizing new features, defect fixes, technical innovations, and writing user stories with clear acceptance criteria.
2. Collaborate with stakeholders to gather detailed requirements, ensuring platform enhancements are aligned with business needs and best practices.
3. Lead the design, documentation, and implementation of system enhancements, including unit testing, user acceptance testing, integration testing, and change management processes.
4. Act as the subject matter expert on the system’s applications, processes, procedures, business rules, and interfaces, providing guidance and troubleshooting support.
5. Control and document system procedures to ensure they are well-understood and usable by other team members.
6. Identify and lead opportunities for process improvements or automation to increase efficiency, reduce costs, or improve data integrity.
7. Troubleshoot and resolve complex technical issues related to system workflows, security, and interfaces, ensuring timely problem resolution.
8. Continuously drive the balance between technical enhancements and customer-focused solutions to ensure sustainable system performance and user satisfaction.
Sr. Systems Analyst - SAP Pricing/Invoicing
Job Details
Position Purpose
The SAP Sr System Analyst adds value to CHEP’s applications and to the business through his/her extensive specialist knowledge of the SAP SD module and through constructive teamwork with the business and other TS teams throughout the CHEP world.
The Sr System Analyst is responsible for the specification and configuration of the designated application area(s) to meet current and future business needs. The Sr Systems Analyst works closely with Project Managers, Business Analysts, Developers to deliver, maintain, troubleshoot and enhance SAP functionalities.
Major/Key Accountabilities
9. Following the CHEP IT principle of ‘Production First’, ensure the stability of Production ERP applications, by understanding the underlying business processes and how the application supports these business processes, and by applying this knowledge to solving problems, and determining the root cause.
10. Constantly monitor and improve the effectiveness of the ERP applications relative to the end-users’ experience and with regard to the overall business processes and workflows required to efficiently handle day-to-day operations.
11. Understand and create well-documented and detailed specifications for changes.
12. Design well-documented ERP applications enhancements aligned with the business needs and in accordance with standard SAP, Global Governance, and Quality Assurance best practices.
13. Implement enhancements. Configure them, oversee their development and unit testing, and support user acceptance testing, integration testing, regression testing, and change management for implementation.
14. Identify and implement value-adding effectiveness (“doing the right things”) and efficiency (“doing things right”) opportunities, and seize quality improvement opportunities in systems and processes.
15. Understand configuration of, and logical and process dependencies and interrelationships between distinct functional modules of SAP, and design and troubleshoot in his/her own specialist functional area using this knowledge.
16. Share expert functional and technical knowledge, to maximise others’ competence in exploiting CHEP’s SAP applications, both with users and TS colleagues
17. Understand and apply all relevant CHEP methodologies, processes and standard operating procedures.
18. Negotiate, commit to and control project schedules for his/her own deliverables
Experience:
19. 5+ years experience in SD module with at least 2 full SAP project lifecycles (required)
20. Advanced IMG and configuration skills in the SD pricing and billling areas (required)
21. Cross-SAP modules integration : SD and MM, SD and FI, SD and CO-PA (desirable)
22. S/4 HANA implementation (desirable)
23. ABAP: understanding of user exits / requirements and debugging skills (desirable)
24. Familiar with SAP Queries, Winshuttle, LSMW, Idocs, Smartforms, Streamserve or Adobe forms (desirable)
25. Global business reach, including working remotely with globally scattered users and IS teams, including external partners. (desirable)
26. Experience with Solution Manager (desirable)
.
Skills & Knowledge :
27. Ability to present difficult concepts in understandable terms to all levels in the organization
28. Ability to integrate system capabilities with business needs where potentially the degree of customization required in SAP is above industry benchmark level.
29. Knowledge of integration between SAP ECC 6.0 and external systems using interfaces.
30. Good knowledge of troubleshooting issues and utilizing SAP OSS Notes for resolving production defects.
Essential Qualifications
31. Degree in Data Science, Computer Science, Engineering, Science, Information Systems and/or equivalent
32. formal training plus work experience
33. BS & 5+ years of work experience
34. MS & 4+ years of work experience
35. Proficient with machine learning and statistics
36. Proficient with Python, deep learning frameworks, Computer Vision, Spark
37. Have produced production level algorithms
38. Proficient in researching, developing, synthesizing new algorithms and techniques
39. Excellent communication skills
Essential Qualifications
Bachelor’s Degree, ideally in Computer Science, Management Information Systems, Engineering, Mathematics or a relevant Business field.
SAP SD ECC or S4/HANA pricing and invoicing processes
Desirable Qualifications
SAP certification in SD
Project Management certification (PMP or CAPM) from PMI
Certified Business Analysis Professional (CBAP®) from IIBA
Remote Type
Hybrid Remote
Skills to succeed in the role
Adaptabilité, Apprentissage actif, Curiosity, Empathie, Initiative, Intelligence émotionnelle, Littératie numérique, Résolution de problème, Travail interfonctionnel
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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