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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing 'focus' customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—a place to grow, supported by colleagues, with results recognized and rewarded.
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Qualities and skills that make an effective Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Driven motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week (Monday to Friday). Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse applicants, including those with no prior sales or construction experience. Success depends on teamwork and ability, regardless of background.
Please apply via the 'Apply Now' button, upload your CV, and answer brief questions—this process takes about 90 seconds.
**SALES ONLY**
If shortlisted, you'll complete a fun online assessment and a short pre-recorded video interview. Check your junk mail for these emails!
For application support, contact [emailprotected].
The process includes three stages: an interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. We cover travel expenses for in-person meetings.
If no suitable roles are available now, we will keep your details for future opportunities and stay in touch.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all backgrounds regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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