Reference: CCC00487Description: ****INTERNAL ONLY****We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, focusing on tenancy and estate management. In this exciting role, you will be responsible for:Working on your own geographical patchDelivering housing management servicesConducting tenancy auditsManaging anti-social behaviour mattersLine managementOur ideal candidate will have excellent communication, organisation and ICT skills, and you will bring a drive for continuous improvement and best practice. You will work on your own initiative and manage a busy workload, and you will join us with line management or peer coaching experience, along with the ability to build effective relationships and an understanding of key safeguarding principles. If this sounds like you, we will welcome your application.Due to the nature of this postion you will need to be able to get around the city via car or bike. The sucessfull candidate will be subject to an Enhanced DBS Hours: This is a full-time role, for 37 hours per week Working Pattern: Monday-FridayContract: Fixed Term - 12 months Matternity CoverSalary: £41,771 - £47,181 per annum (City Pay Band 6), pro rata for part time.Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.If you would like an informal chat, please contact Rob.TaylorStevens@cambridge.gov.uk or 01223 457244 or Anna.Hill@cambridge.gov.uk or 01223 458312Application Process: As an internal candidate please apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.For City Council employees who apply for the role on a secondment basis, please note that you should refer to theSecondment Policy. Please note that agreementwill need to be obtained from your line manager before the secondment can be confirmed.Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees. *** INTERNAL ONLY***Region: Location: Salary: *GBP*41,771 - *GBP*47,181 per annum (City Pay Band 6), pro rata for part time.Package: Contractual hours: 37Basis: Full time