Join our dynamic team as a Pre-litigation File Handling Assistant! You’ll play a crucial role in supporting our pre-lit casualty claims handling teams."Compensation PackageA learning culture with employee development at the heart of the people development pathway, Excellent flexible benefits including Annual leave entitlement, Monday to Friday - 35 hours per week, Health Cash Plan, Death In Service - after 1 year, Pension Contribution Cycle to Work Scheme*, Tech Scheme*, Season Ticket Loan*, Car Parking Scheme*, Gym Flex*, Access to Online Discount Sites, Discounted Gourmet Society Membership, Discounted Tickets for Merlin Attractions nationwide, Discounts at local retail outlets, Flexible Working, 25 days holiday plus 8 bank holidays (with the option to buy or sell 3 additional days)Key AccountabilitiesTo pro-actively assist the pre-lit teams with a variety of tasks including:Monitoring MOJ PortalMonitoring inboxesMaintaining, reviewing and actioning spreadsheetsCompleting new claim actionsActioning CRU post and ownership of CRU tasksCompleting chaser tasks on files to support the claims handlers via telephone and emailRaising low value paymentsAssisting with training as and when requiredOnboarding run-off work on various projectsUndertaking appropriate additional tasks provided by the Team Leader/DBUDMaintain accurate data on relevant case management systemComply with set client SLA’sEnsure quality service standards and productivity levels are maintained to a high standardWorking HoursEnjoy a 35-hour workweek over 5 days, with the option to work from home 4 days a weekEssential Skills and Attributes:We’re seeking someone with 12 months of relevant admin or claims support experience.Strong organizational skills, excellent communication, and proficiency in Excel are essential.Your ability to manage volume workloads and provide exceptional client care will make you a valuable asset to our team.ValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;We are connectedWe are DynamicWe are InnovativeWe succeed together