What’s on Offer
Heidelberg Materials Where Diversity Empowers, Individuality Inspires, and Together, We can achieve Net Carbon Zero
We are dedicated to an inclusive and respectful workplace, valuing diverse skills and backgrounds for our business success. Our culture promotes openness, transparency, and individual growth. We actively encourage diversity in the construction industry and welcome all applicants, regardless of perfect alignment with job descriptions. Elevate your life with our family‑friendly policies prioritising wellbeing.
Purpose of the role
We are looking for a results‑driven Territory Sales Manager (TSM) to manage and expand a diverse portfolio of customer accounts across London (Richmond, Kingston, Merton, Wandsworth, Sutton, Lambeth, Croydon, Southwark, Bromley, Lewisham, Greenwich and Bexley) and the South West (West Sussex, Surrey, Hampshire, Isle of Wight, Wiltshire, Gloucestershire, Bristol, Dorset, Somerset, Devon and Cornwall). The TSM will be responsible for driving growth in the Packed Products business through a strategic approach that enhances market share, revenue and RCO profitability, while maintaining high levels of customer satisfaction and identifying new opportunities for growth.
Key Accountability
* Operate as the point of contact for assigned customers.
* This role is primarily field‑based (a typical minimum of 20 % desk‑based) with a requirement to make visits to customer sites when there is a clear business need.
* Adhere to defined call cycles for customers and prospects, using a variety of digital media, including video calls, to maintain close customer contact. Call‑cycle objectives should be set in the customer management plan (CMP).
* Assist in the preparation of quotes and submission of tenders.
* Be actively involved in the preparation of annual sales budgets and forecasts for the relevant territory.
* Ensure queries are resolved within the defined timeframe and against the over‑arching Heidelberg Materials metric.
* Improve share of wallet through upselling/cross‑selling at the required profitability level.
* Develop and maintain long‑term commercial relationships with customer accounts supported by a customer strategy to deliver on the Market Strategy Plan (MSP).
* Ensure customers receive required products & services in a timely manner by ensuring business alignment between sales, operations and logistics.
* Communicate market/customer needs and demands to Heidelberg Materials by identifying insights.
* Forecast and track customer account metric achievement.
* Manage projects within customer relationships, working to carry out customer goals while meeting company goals.
* Identify opportunities to grow business with existing and new customers in line with the product line/region strategy.
* Coordinate with colleagues on the same account to ensure consistent service.
* Collaborate with other sales teams and colleagues to reach prospective customers.
* Serve multiple customers concurrently (incl. prospects, new & existing).
* Keep records of customer transactions and interactions (Brick Wall, CMP, 5 min Planner).
* Ensure account records and details are correct in Heidelberg Material Systems (CRM, SAP) and sales processes are followed.
* Proactively use market data – including ABI – to identify profitable sales opportunities.
Compensation Package
Bonus incentives / Generous Pension Schemes / Life Assurance
Salary
£45‑50k
Company Car
Included
Hybrid
Yes
Location
South London and South West – West Sussex, Surrey, Hampshire, Isle of Wight, Wiltshire, Gloucestershire, Bristol, Dorset, Somerset, Devon and Cornwall. London split by: Richmond, Kingston, Merton, Wandsworth, Sutton, Lambeth, Croydon, Southwark, Bromley, Lewisham, Greenwich and Bexley.
Hours
40 per week
Employer of Choice
Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
Work Life Balance
27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
Family Friendly
Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption
Social Values
Paid Volunteering Day every year / Communities (LGBTQ+, Network of Women, Women in Science and Engineering (STEM), Armed Forces)
Wellbeing
Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover
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