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Safeguarding and welfare officer

Northampton
HIT Training
Welfare officer
Posted: 12h ago
Offer description

Location: Remote with occasional travel

Hours: Full-time - 40 hours per week

Salary: From £30,000 + Excellent Benefits + Tax‑free bonus

Report into: Inclusion and Quality Improvement Manager

We are looking for a dedicated Safeguarding and Welfare Officer to join The Opportunity Provider (TOP) and play a vital role in ensuring the safety and welfare of our learners. You will help us create a secure, supportive environment where every apprentice can thrive.


What You’ll Be Doing

* Manage and respond to safeguarding and welfare concerns, ensuring referrals are made promptly to external agencies, where appropriate.
* Maintain effective systems for recognising, recording and acting upon safeguarding concerns.
* Implement appropriate information‑sharing systems and partnership working with external agencies.
* Ensure all staff, including delivery partners and employers where relevant, understand their safeguarding responsibilities.
* Liaise with internal colleagues to ensure risks are mitigated and concerns are managed effectively.
* Audit, monitor and support the welfare of learners under 25, including children and NEETs, ensuring appropriate engagement with parents, carers, and guardians where required.
* Share safeguarding and welfare information with key stakeholders to promote best practice, ensure teams remain informed, and embed safeguarding into apprenticeship delivery.
* Support the design and implementation of safeguarding and Prevent training for internal teams.
* Provide quarterly updates to apprentices, parents / guardians and employers on safeguarding, prevent and British value themes to keep them informed.
* Maintain and update safeguarding, Prevent, and welfare policies and internal guidance to ensure compliance with legislation (this includes the Prevent Action Plan).
* Monitor and manage the Single Central Register.
* Produce Quarterly Board reports and annual safeguarding reviews.


What You’ll Bring

* In-depth knowledge of safeguarding legislation, including Keeping Children Safe in Education and Prevent.
* Completion of recognised Designated Safeguarding Officer training at Level 3.
* Strong ability to assess and evaluate safeguarding risks, identifying threats and taking appropriate action.
* Excellent verbal and written communication skills, with the ability to handle sensitive and complex information.
* Experience collaborating with internal teams, external agencies, and senior leaders to create a safe and supportive environment.
* A proactive and organised approach, with the ability to maintain accurate records and manage multiple priorities.
* Emotional intelligence, empathy, and the ability to build trust with learners, staff, and external partners.
* Commitment to continuous professional development and staying up to date with safeguarding and Prevent legislation.


Perks & Benefits

* Quarterly tax‑free bonuses when company targets are achieved.
* 25 days holiday plus bank holidays, with an extra day off for your birthday.
* Holiday buy/sell scheme for up to five additional days.
* Fully funded access to professional development courses, qualifications, and certifications aligned with your career goals.
* Personalised development plans and regular coaching to support your progression.
* Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access.
* Enhanced sick pay and life insurance for added peace of mind.


Why Work With TOP Training?

At TOP, our mission is simple: Upskilling Businesses. Changing Lives.

We’re driven by our core values:

* What we do matters: Every day, we strive to make a meaningful impact on the lives of others.
* Everybody matters: Our people and our customers are at the heart of everything we do.
* Our experience matters: We use our knowledge and passion to build a better future.
* Working together matters: Through teamwork and collaboration, we make outstanding happen.
* Our profit matters: When we build success together, everyone wins.

We’re proud to be an employee‑owned company, a Disability Confident Employer, and a Living Wage Employer. We’re committed to sustainability, inclusion, and excellence in training. Join us and be part of a team that’s shaping the future of apprenticeship delivery and talent acquisition.

Enhanced DBS Check required.

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