Product and Trading Manager - Personalisation
Full-time
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
We have been personalising products for a long time. It’s in our DNA and we are looking to build a team focused on developing a range of personalised products across the Frasers Group brands that are market leading, fun, innovative and on trend.
Key Responsibilities
Product Trading & Commercial Ownership
* Use data-led analysis and market insight to plan, select and launch the right products at the right time and at the right price.
* Own trading performance, analysing sales against budget and identifying actions to maximise results.
* Produce weekly, monthly and annual reporting, providing clear insights and recommendations.
* Manage pricing accuracy and ongoing competitor benchmarking.
Product Development & Launch
* Lead the end‑to‑end product launch process, ensuring accuracy, strong visual merchandising and on‑time delivery.
* Work closely with the in‑house production team, commercial team and external supply base to develop new product concepts aligned to capability and commercial opportunity.
* Deliver clear, commercially focused design briefs, working with the design team to ensure the product offer remains fresh, on‑trend, seasonal and aligned with the wider product and trading strategy.
* Build and manage range plans to maintain visibility across categories and seasons.
* Shape the trade and marketing plan, product strategy and budgets, working with key stakeholders to deliver targets.
* Collaborate with commercial, marketing, e‑commerce, production and IT teams to support launches and the wider trading calendar.
* Act as an industry expert, staying ahead of trends, competitors and innovation opportunities.
* Brief requests for improvements, new launches and enhanced capabilities into cross‑functional teams, chasing progress and ensuring outcomes are delivered or amended in line with commercial and product objectives.
Team Leadership & Process Excellence
* Support and develop direct reports, coaching them on data analysis, problem solving and commercial decision‑making.
* Manage the critical path, ensuring deadlines are met and risks are identified early.
* Ensure product setup accuracy, investigate issues thoroughly, resolve root causes and prevent repeat errors.
* Drive best practice, brief colleagues clearly and arrange training where required.
* Proactively manage workloads, unblock issues and keep delivery on track across teams.
Qualifications
* Experienced in product trading, buying or e‑commerce with a proven ability to balance hands‑on execution with strategic oversight.
* Highly accurate with a strong eye for detail, well organised and confident resolving complex issues.
* Skilled in using and interpreting data to inform trading and product decisions.
* Confident, clear communicator with excellent relationship‑building and influencing skills across all levels.
* Curious, commercially minded and committed to seeing work through from concept to delivery.
* A self‑starter who identifies opportunities for improvement and drives processes forward.
* Comfortable managing multiple workstreams and priorities, while supporting and developing a small team.
* Collaborates effectively across functions, while also taking independent ownership of key projects.
* Quick learner, adaptable, and willing to contribute across a range of projects to support business growth.
Work Location: Monday to Friday, in person, mostly at our Shirebrook site with regular travel to meetings on our other sites, trade shows and supplier visits.
Benefits & Perks
* Frasers Champion – peer‑nominated scheme where winners receive double their pay for a month for living the Frasers Group values.
* Retail Reconnect – employees gain insights by spending one to two days in one of our stores or the warehouse each financial year.
* Fearless 1200 – reward programme that links performance to reward for living our values and delivering impact.
* Frasers Fit – free gym classes, discounted memberships and a wellbeing programme that includes training, nutrition and lifestyle advice.
* Retail Trust – free access and support from the Retail Trust charity, including a 24‑hour wellbeing helpline, wellness hub, counselling and financial/legal support.
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