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Senior Consultant - Retail & Hospitality Technology
SAP HR Payroll Support Analyst – FTSE100 Organisation
£50-55k + Benefits | Remote with occasional travel
We're partnering with an established organisation looking to strengthen their SAP HR & Payroll support function. This is a business-facing technical role where you'll be the go-to expert for day-to-day system support, troubleshooting, and continuous improvement.
You'll work directly with end users resolving tickets and queries, whilst also getting involved in strategic projects that enhance the HR and Payroll systems. This is a hands-on role that balances reactive support with proactive system optimisation.
What you'll be doing:
* Frontline SAP HR & Payroll support – troubleshooting payroll errors, wage types, PCRs, and configurations
* Managing user queries and tickets efficiently
* Analysing processes and identifying system improvements
* Supporting Time Management integration and payroll execution
* Root cause analysis, system upgrades, and compliance management
What we're after:
* 3–5 years in SAP HR Payroll with strong troubleshooting skills
* Hands-on configuration experience (payroll schemas, PCRs, wage types)
* Excellent analytical and problem‑solving abilities
* Ability to manage pressure and conflicting priorities professionally
* Strong communication skills across technical and business stakeholders
* Team‑oriented with flexibility and a collaborative approach
Nice to have:
* 🌟 Knowledge of SAP S/4HANA HR & Payroll or Fiori Apps
* 🌟 Familiarity with GDPR and data security regulations
* 🌟 Experience writing functional specs for ABAP development
* 🌟 SAP Query and reporting tools knowledge
* 🌟 ITIL or Agile/Project Management experience
What's in it for you?
💰 £50–60k salary (depending on experience)
🏡 Remote working with occasional travel – flexibility built in
📈 Exposure to both BAU support and strategic project work
🎯 Business‑facing role with genuine impact on payroll operations
💼 Work with a supportive team in a professional environment
✨ Opportunity to work across SAP HR, Payroll, and potentially SuccessFactors
This isn't just a ticket‑logging role – you'll be a trusted advisor to the business, balancing the demands of daily support with the opportunity to drive real system improvements and get involved in meaningful projects.
If you're a commercially aware SAP HR Payroll professional who thrives in a support‑focused, business‑facing role and has the technical chops to troubleshoot complex system issues, we'd love to hear from you.
Apply through the link below – let's talk! 👇
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Information Technology and Human Resources
Industries
* Business Consulting and Services and Food and Beverage Services
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