The Patient Flow Support Officer will be expected to work as part of the team under the direction of the department Nurse in charge and Team Leader, to ensure the smooth flow of patients through the department.
Working in partnership with the Nurse in Charge, the post holder will maintain the computer based system for patient flow and ensure tests are ordered and carried out at appropriate times.
You must be able to demonstrate effective and appropriate IT and telephone skills.
The Emergency Department is an ever improving department, with a focus on quality and safety and we are looking for a self-driven, enthusiastic and patient-centred applicant to join our ever growing team.
Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. 25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively
Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
~27 days holiday rising to 33 days (depending on NHS Trust service)
~ A variety of different types of paid and unpaid leave covering emergency and planned leave
~ NHS Car Lease scheme and Cycle to Work scheme
~ An extensive range of learning and development opportunities
~ Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
GCSE English and Maths or equivalent.
NVQ Level 3 in Customer Service related subject or equivalent.
Has the physical skills and knowledge to function as a Patient Flow Support Officer
Health & Safety awareness Aware of Trust policies and procedures
Willing to undertake further training. GCSE English and Maths or equivalent.
NVQ Level 3 in Customer Service related subject or equivalent.
Has the physical skills and knowledge to function as a Patient Flow Support Officer
Health & Safety awareness Aware of Trust policies and procedures
Willing to undertake further training. Hull University Teaching Hospitals NHS Trust
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