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Overview
Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Respect, Business Judgment, & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business.
What You’ll Be Doing
* Main responsibility is coordinating shipping for inbound / outbound shipments using Christie’s authorised suppliers
* Demonstrate technical shipping expertise, proactively offer solutions, and provide exceptional client service to external and internal clients.
* Present shipping quotes and options to clients and internal departments in line with Christie’s standards and processes
* Proactive communication of transport schedule to all parties
* Ensure that all tasks are carried out in full compliance with all local and international regulations (including Export Licensing / CITES/ Carnets), and maintain effective working relationships with various government agencies and trade bodies
* Apply for all Cultural Export & CITES Licences, keeping colleagues and clients updated on applications
* Working closely with sales department and Post Sale to identify lots before and after sale that require an Export Licence
* Stringent record keeping of all transport movements and CITES/Export Licences and lot provenance
* Advocate Christie’s sustainability goals
* Accurately record shipping charges from suppliers to support invoices processed in a timely manner
* Communication Management: oversee incoming/ outgoing emails. Flag any updates, important/urgent messages, progress and delegate requests as appropriate
* Proactively resolve service recovery issues through contacting clients and working with suppliers to ensure a speedy resolution
* Ensure Supervisor is aware of any escalated issues raised by internal or external clients
* Other duties as assigned by Supervisors/Manager
What you’ll bring to the team
* 1+ years experience in experience within the fine art sector
* Positive, dynamic attitude
* Proven time/task management and problem-solving abilities
* Detail orientated
* Strong work ethic and able to work in a fast-paced multi-tasking environment
* Fast learner and ability to deal with pressure
* A logical thinker with the ability to seek continuous improvement
* Strong processing abilities whilst remaining client focused
* Demonstrate exceptional client service and communication skills
* Ability to build strong relationships internally and externally
* Confident in using MS Excel, Outlook and Word
* Excellent verbal and written presentation skills
What’s Great About Working For Us
* 25 days annual leave + 1 day Birthday leave
* Christie’s Christmas office closure (guaranteed between 25th Dec – 2nd Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family
* Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on
* Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you
* Donation matching of up to £500 per annum to help you support the organisations you care about
* Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity
* Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues
* Discretionary Bonus (dependent on the business and employee performance payable in March each year)
* Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s)
* Private Health Insurance – no employee contribution needed, subsidised for other family members
* Dental Insurance – (may be extended at personal cost)
* Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months
* Competitive Life Insurance policy from first day
* Employee Assistance Programme – access to personal advice and support services including counselling
* Eyecare vouchers (once a year)
* Cycle to Work scheme
* Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops
* Seniorcare by Lottie, a comprehensive eldercare solution
* Robust family first policy:
* 16 weeks full pay on Maternity Leave
* Four-day week, for eight weeks, at full pay on return from Maternity Leave
* Dependent back-up care: 10 sessions/ days of childcare or eldercare per year
* The Stork Club: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea…
* Christie’s reserves the right to change company benefits at any time
Closing Date
Closing Date: Sunday 21st September
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail Luxury Goods and Jewelry
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