Front of house manager | location york designer outlet | full time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
With over 165 restaurants in the UK and Ireland, we celebrate individuality and diversity. We value personality over perfection — we call it "be you, be wagamama." We are seeking a front of house manager to join us on our journey to nourish from bowl to soul.
The role
As a front of house manager, you will lead with passion to create a positive environment for guests and team members alike. Your role involves coaching and developing your team, driving restaurant performance, and achieving excellent results.
About you
* Passionate about supporting and developing your team while maintaining high standards.
* Experienced in shift planning and running operations to ensure proper coverage, with a love for coaching on the go.
* Skilled in managing labor, rotas, and understanding the financial aspects of restaurant management.
* Enjoy celebrating successes and recognizing individual drives and needs.
What we offer
* Weekly pay and tips sharing.
* Access up to 30% of earnings before payday with Wagestream.
* £1000 annual bonus potential.
* Flexible hours supporting side pursuits.
* Free on-shift food from our menu, plus 50% off outside work.
* Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting individuals.
* Early access to new menus and exclusive Wagamama events.
* Recognition programs and nationwide acknowledgment as a Wagamama legend.
We also provide standard benefits such as pension schemes, holiday allowances, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long-service awards.
Additional requirements
This role is airport-based; successful applicants must apply for an airport pass (paid for by Wagameama). The process includes providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider other nearby vacancies.
*Tips are 100% for our teams and vary by restaurant. Tips are discretionary and not considered wages or guaranteed.
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