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Hybrid or remote national account manager – healthcare division

Clarify Consultancy Ltd
National account manager
£50,000 - £80,000 a year
Posted: 20h ago
Offer description

Our client a leading national IT Company are seeking an experienced National Account Manager to strengthen relationships with strategic partners and ensure the highest standards of service delivery across client portfolio. This is a pivotal role for someone who thrives on building trust, driving performance, and shaping long-term commercial success within the healthcare landscape. Working remotely, duties to include: * You will be responsible for managing a portfolio of key healthcare accounts, ensuring they receive exceptional service, tailored solutions, and proactive support. * Working closely with clinical, operational, and commercial teams, you’ll identify opportunities for growth, improve service outcomes, and act as the primary point of contact for senior stakeholders. * Manage and develop long-term relationships with key healthcare clients, ensuring high levels of satisfaction and retention. * Serve as the main point of contact for senior stakeholders, addressing queries, resolving issues, and providing strategic guidance. * Analyse account performance, identify trends, and present insights to internal teams and clients. * Work collaboratively with clinical, operational, and commercial colleagues to deliver tailored solutions and service improvements. * Identify and pursue opportunities for account growth, upselling, and cross‑selling. * Lead regular review meetings, prepare reports, and ensure contractual obligations are met. * Maintain a deep understanding of healthcare market trends, regulatory changes, and client needs. * Support bid, tender, and proposal activity where required. This role suits someone who is confident, relationship‑driven, and commercially aware, and a strong understanding of the healthcare sector, whether NHS, private healthcare, medical devices, diagnostics or pharmaceutical would be beneficial. As a successful candidate you will possess strong communication and stakeholder‑management skills, with the ability to influence at all levels, commercially astute with experience analysing data and presenting insights. A full UK driving licence is essential. In return the company offers a competitive salary, performance‑related bonus together with pension scheme and healthcare benefits and excellent opportunities for professional development and career progression. This is a great opportunity to join a supportive, and values‑driven team with the flexibility of hybrid or remote working

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