Reporting directly to the Head of IT, this role is working on a full time, permanent basis.
Responsibilities
- Implementing, supporting and maintaining event IT services including WiFi, Hardwired Internet, Telephony and Digital Signage Content
- Providing professional, timely technical support to event clients and internal teams
- Testing, maintaining and monitoring Events IT infrastructure to ensure reliable event delivery
- Daily checks on the buildings IT systems including visual checks of Digital Signage so that they work at optimum efficiency as well as monitor FOH areas from an IT point of view.
Qualifications
- The ability to troubleshoot complex technical issues in a fast-paced environment
- A detailed understanding of computer networking technologies
- A good understanding of audio-visual delivery systems
- A strong understanding of the events industry and technical operations such as IT and AV delivery
- Highly organised with strong attention to detail and documentation
- Confident working with suppliers, stakeholders and venue-wide teams
- Committed to delivering a high-quality, reliable customer experience
