What makes Community Integrated Care a great place to work:
BE THE WELCOMING FACE OF OUR CHARITY
Are you passionate about delivering exceptional customer service and creating a welcoming environment? Do you thrive in a fast-paced, people-focused role where no two days are the same? If so, we’d love to hear from you!
At Community Integrated Care, we’re looking for a professional and friendly Receptionist to be the face of our Support Services office at Old Market Court. This is a fantastic opportunity to play a key role in supporting our charity’s mission while ensuring a smooth and efficient front-of-house experience for all visitors and colleagues.
This is a permanent, part time office based role for 22.5 hours per week (Monday - Friday 1:00pm-5:30pm) so you will need to live within an hours commute of our head office in Widnes.
What is The Deal for you?
1. Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
2. Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
3. Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
4. Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.
Who you’ll be supporting & more about the role:
As a Receptionist, you’ll be the first point of contact for all visitors, colleagues, and stakeholders—setting the tone for a positive and professional experience. You’ll play a vital role in supporting the smooth running of our head office, coordinating meeting spaces, managing communications, and ensuring our building is safe, welcoming, and compliant.
You’ll also support a wide range of administrative tasks, from handling sensitive documents and supporting finance processes to helping with colleague benefit schemes and maintaining office supplies. Every task you take on will contribute to the success of our charity and the people we support.
Day to Day (list not exhaustive see attached job description for more detail):
5. First Impressions Matter: Greet and assist all visitors with warmth and professionalism, ensuring they feel welcomed and directed appropriately.
6. Office Coordination:Manage meeting room bookings, prepare hospitality, and maintain a tidy and professional office environment.
7. Communication Hub:Be the first point of contact for incoming calls and emails, resolving or escalating queries efficiently.
8. Facilities Support:Monitor and report maintenance needs, support health and safety compliance, and coordinate with service providers.
9. Admin Excellence:Handle incoming/outgoing mail, scan and distribute sensitive documents, and support departments with printing and posting.
10. Finance Support:Log incoming cheques, manage stationery inventory, and assist with invoice distribution.
11. People Support:Help administer colleague benefit processes and support HR-related communications.
Your values:
Our ideal Candidate
12. Experience in a reception, administrative, or customer-facing role.
13. A friendly, professional demeanour with excellent interpersonal skills.
14. Strong organisational and multitasking abilities.
15. Proficiency in Microsoft Office (Word, Excel, Outlook).
16. A team player who can also work independently with high attention to detail.
17. A proactive approach to problem-solving and continuous improvement.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.