We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues. Role Responsibilities: As part of the security team, your role will include:
* Monitoring and managing crowds and queues
* Dealing with conflict; restraining and escorting customers off of the premises if required
* Ensuring the safety of customers and staff at all times
A valid SIA Door Supervisor Badge is mandatory for this role
* 2 years experience within a similar role would be preferred.
* Great communication and customer service skills with the ability to diffuse high tension situations.
* Availability to work shifts, including late nights and weekends at key times during the year.
Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.