Overview
Service Delivery Manager 40 hours per week | Wattisham Airfield. You’re invited to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference. We’re currently recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services on base. This is an opportunity for someone looking to grow within a supportive, forward‑thinking organization.
Responsibilities
* Lead and motivate teams across Facilities, Catering, and Retail environments for exceptional service delivery.
* Manage resources, labour, and budgets efficiently.
* Monitor service standards and identify opportunities for improvement.
* Oversee third‑party suppliers to ensure compliance with SLAs.
* Champion health, safety, and compliance across all operations.
* Drive employee engagement and team development.
Qualifications
* Proven experience in a management role within the Soft FM industry.
* Strong leadership and organisational skills.
* Financial and commercial acumen.
* Excellent communication and interpersonal abilities.
* A hands‑on, proactive approach and a "can‑do" attitude.
* Strong computer and administrative skills.
* Passion for food and service excellence.
Company Overview
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support over 250 UK military establishments, high‑profile police, secure environments and government sites, as well as a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We value diversity and are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.
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