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Wedding admin manager

Chertsey
Admin manager
Posted: 12 May
Offer description

Location: Hybrid role. Office at Botleys Mansion, Chertsey, Surrey. (Travel to other locations may be required occasionally) start date: ASAP. Full time. (5 days a week between Monday-Sunday) Looking for a professional, polite, and empathetic Wedding Admin Coordinator to join the team. Botleys Mansion is a country house wedding venue thirty minutes from London but feels a million miles away. At the end of a leafy private drive, its handsome Palladian features preside over a classical fountain and 56 acres of rolling parkland. Harper Weddings helps couples bring their wedding dreams to life at the places we call home. Through heartfelt hospitality, we encourage couples and our team to go with their heart. Botleys Mansion is part of our small collection of special places to celebrate across the South of England. Harper is an independent, family-owned hospitality company. We give our guests the run of the house - and the time of their lives. Whether it’s an exclusive-use house in the country, an award-winning hotel, or a much-loved village pub, we host from the heart, with the wisdom of 25 years in the business. WHAT YOU’LL DO: Be responsible for planning the events taking place at Botleys Mansion using our unique Harper planner, with support from the House Management Team. Ensure event details have been discussed and finalised two weeks ahead of each event so all departments clearly understand what is required for the day. From timings to menus, suppliers, and floor plans, you’ll leave no stone unturned in bringing the perfect day together. Organise and host at least two planning meetings per couple, either in person or virtually. Assist with planning up to three Harper Tasting Experience events per annum and attend each to catch up with your couples and assist with their questions. Manage general enquiries and visit requests being made via phone calls and emails from prospect and fully booked couples. Weekend & Bank Holiday availability required. Learn what it takes to run a seamless event from start to finish – from showing a couple around the house shortly after they’ve got engaged to waving them goodbye as they depart as newlyweds, you’ll be a part of it all. Stay up to date with industry trends and best practise to ensure we remain ahead of the game. You will be encouraged to bring new ideas to the Kitchen Table Meeting – a collaborative meeting held every Monday morning with all team members Handle tricky requests and/or complaints, resolving any issues with empathy and professionalism at the forefront of your mind. WHAT WE’RE LOOKING FOR: · Ideally experience in weddings or events with focus on planning and admin. Administration experience alone welcome. · IT literate with confidence to learn a new platform. · Interpersonal skills, flexibility, creative thinking. · Genuine interest and love for people and celebrations providing guidance and advice to couples. · Good time management and the ability to multi-task. · Self-discipline and ability working under pressure. · A positive, proactive, and driven approach to work tasks in a fast-paced environment. WHY JOIN US: · Be part of a team in a beautiful historic house where your individuality is celebrated, and your contributions are valued. ·Company induction and full training provided. Enjoy a supportive work environment that encourages creativity, growth and personal development, with access to training programs. Opportunity to take ownership of your role and make a real impact on couples’ experience Competitive salary, benefits and perks, including paid breaks, a flexible working schedule including remote working once training is completed, a company laptop, complimentary fruit, snacks and drinks, social events, and onsite electric car charging points. Opportunity to make uncapped bonuses for selling weddings. Be part of a company that promotes work-life balance and encourages you to prioritise your health and wellness. A fun and dynamic workplace culture where laughter is encouraged, and every day brings new opportunities for adventure and connection. 28 Days holiday, inclusive of Bank Holidays We look forward to hearing from you.

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