Spanish and Italian speaking Customer Service Advisor
Watford
Ref: 8169SI
Company Profile
A well-established and award-winning company with international operations.
Responsibilities
Spanish and Italian speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working available
Ref: 8169SI
Main Duties:
To provide excellent customer service and administrative support.
The Role:
– To manage the ordering process from initial enquiry to delivery
– To support the technical team with opening and updating tickets for technical enquiries
– To manage existing accounts and client contract information
– To manage credit or debit notes
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with other departments regarding client requirements or changes and communicate accordingly
– To respond to incoming enquiries and provide excellent customer service
Candidate's Profile
– Fluent in Spanish and Italian (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast -paced environment
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